Senior Manager - Talent Development/Learning & Development - Shared Services Domain - Logistics/IT/FMCG (8-12 yrs)

Senior Manager Talent Development and Learning & Development - Global Shared Services

Key Role Responsibilities:

- Partner leaders / managers on training needs analysis aligned to business priorities.

- Own Talent mapping & review process for the organization with associated IDPs for identified potential Talent.

- Responsible for end-to-end design, deployment / improvement of learning programs.

- Develop in-house content (as needed), related communication to foster learning culture.

- Deploy and deliver programs for focus segments & diversity groups - leaders / first time managers / campus hires / women in management etc.

- Own the T&DD budget, learning & wellness calendar for the annual year.

- Optimize usage of LinkedIn Learning & LMS, curate competency & skill-based learning journeys.

- Source, negotiate and partner with learning providers to deliver learning solutions.

- MIS & reporting on Talent development, diversity & learning programs / platforms with associated tangible metrices.

- Partner with GSC Talent Acquisition & Attraction (TAA) on Employer branding, Talent mobility.

Skills & Competencies:

- Atleast 8 years of proven experience in Talent Development & Diversity (T&DD) domain with hands-on exposure of LinkedIN learning, Learning Management System (LMS), related platforms.

- Ability to multitask & work in dynamic fast-paced Global Service Centre (GSC) environment or rapid scale ups.

- Excellent communication & presentation skills.

- Stakeholder management skills, including ability to coordinate & influence across the hierarchy.

- Good result orientation & negotiation skills.

- Analytical & data reporting skills enabling meaningful conversations / decisions.

- Experience of working with learning providers, engaging with various diversity forums.

- Women Talent from GSC / GCC / GBS / BPS background preferred.