Sales Head

The Sales Head is responsible for leading and managing the sales team to achieve revenue targets, drive business growth, and ensure exceptional customer satisfaction. This role involves developing and executing sales strategies, building strong customer relationships, and overseeing the day-to-day sales operations. Key Responsibilities: Sales Strategy and Planning: Develop and implement comprehensive sales strategies to meet or exceed sales targets. Analyze market trends, competitive landscape, and customer needs to identify growth opportunities. Create annual sales plans, budgets, and forecasts. Team Leadership: Recruit, train, and manage a high-performing sales team. Set clear sales objectives and KPIs for the team and individual sales representatives. Provide coaching, mentorship, and performance feedback to team members. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Identify key customer accounts and develop strategic account management plans. Resolve customer issues and ensure customer satisfaction. Sales Operations: Oversee the day-to-day sales operations, including order processing, lead generation, and customer inquiries. Monitor sales performance and provide regular reports to senior management. Ensure the use of CRM systems and sales tools for effective sales tracking and reporting. Sales Forecasting and Analysis: Monitor sales trends, analyze data, and adjust strategies as needed. Develop sales forecasts and inventory plans to optimize resources and inventory levels. Identify areas for improvement and implement corrective actions. Collaboration: Collaborate with other departments, such as marketing, product development, and customer support, to achieve overall business goals. Participate in cross-functional projects as required. Compliance and Ethics: Ensure that the sales team adheres to company policies, ethical standards, and legal requirements. Promote a culture of integrity and professionalism within the sales organization.