Assistant Operations Manager (Billing)

What Youll Be Doing as A Part of Our Team

•  Identify, analyze, and manage all issues about claims edits and rejects
• Coordinate, assign, audit, and supervise work with all India BSO teams to ensure productivity standards and goals are consistently met.
• Review and analyze top edits and rejects with BSO global team every week.
• Identify the opportunities for edits and rejects that could be reduced
• Active participation in weekly calls; top edits and rejects review call with the onshore team
• Oversee monthly reporting, weekly DNFB, monthly performance deck,
• Supervise staff including performance management, training and development, workflow planning, hiring, and disciplinary actions.
• Implement and maintain department compliance with new and existing policies and procedures.
• Ensure timely completion of month-end duties and perform other duties as assigned.
• Continually evaluate claim processing business and make suggestions for improvement.
• Knowledgeable in end to end revenue cycle management
• Reliable and punctual in reporting for work and taking designated breaks.

What You Should Have to Qualify

• 6+ years of background in claims edits and clearing house rejects aspects of revenue cycle management. Preference will be given if have hospital billing experience.
• 4+ years of management experience leading or supervising billers.
• Must possess strong working knowledge of CPT, ICD10, Denials, edits, rejects.
• Demonstrate ability in managing projects with multi-disciplinary teams, with exceptional relationship-building skills.
• Ability to effectively speak with providers, employees, and all levels of staff within the company.
• Practical work experience desired in client relations, implementation and support, and process planning and improvement.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong work ethic and professional communication.
• Be organized, ahead of schedule, communicative, and accountable. In short, own your role entirely, while being open to critiques, suggestions, and new ideas.
• Strong attention to detail and keep a constant eye out for opportunities to improve efficiency.
• Be passionate about customer service. You love helping people, and you constantly strive to deliver great solutions.
• Have experience with hospital billing and Meditech software will be given preference.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.

If interested, please share your resume at krawat9@r1rcm.con