Program Manager - Compliance

R1 RCM India is proud to be recognized amongst Indias Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. In this role, the successful candidate will thoroughly investigate operational incidents, allegations related to violations in policy, and develop robust and timely case reports and metrics, as needed. Responsibilities: Mana ge and lead compliance investigations including data review, conducting interviews of potential witnesses and subjects of the case, and drafting investigation reports Assist with determining root cause analysis and recommending corrective action plans that address concerns or errors potentially discovered in the investigation Oversee operational matters and perform other operational reviews, ensuring they are executed in a sensitive and confidential manner and with the highest levels of integrity, efficiency, and respectability, using investigating tools and methodologies Manage R1 s hotline system to ensure that all incoming complaints and concerns are timely and carefully handled, and appropriate follow-up action is taken Assist with reviewing the compliance mailbox intake system and respond to inquiries as appropriate Manage the security and storage of information, evidence, and documents related to investigations Assist with preparing reports on investigation related metrics on an ad-hoc basis for presentation to senior management Assist Compliance, and HR as necessary, to ensure the effective and efficient functioning of the investigation process and any other related duties as assigned from time to time Stay informed of relevant compliance investigation best practices Assist the global Integrity Ethics team in the development and distribution of compliance-related training materials and integrity insights Required Qualifications: Master s Degree or PGDM or CA, LLB/LLM Minimum of 7 years of experience in leading compliance investigations or forensic analysis/auditing Ability to read, comprehend and interpret detailed, complex written material and review data Ability to simultaneously consider numerous facts, perceive patterns and relationships, develop theories about past occurrences based on numerous pieces of information or evidence, compare and interpret information, recognize and examine discrepancies, and draw logical conclusions Ability to interview investigation subjects and witnesses and extract relevant information that is critical to an investigation Ability to manage time to prioritize and combine investigations when practicable to ensure timely completion Flexibility to work across multiple time zones when required Excellent writing, communication, and analytical skills Ability to handle several cases at one time Ability to demonstrate cultural sensitivity through tact and courtesy when dealing with individuals from various social, cultural, racial, and economical backgrounds Ability to work cooperatively as part of a team Ability to prepare clear, concise written reports Desired Qualifications: Master s Degree, LLB/LLM Relevant professional certifications such as CFE, CAMS Revenue cycle management experience can be an added advantage.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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