Operations Specialist

We are seeking a highly motivated and results-oriented Operations Specialist to join our dynamic team. In this role, you will play a critical part in the smooth and efficient day-to-day operations of our business. You will be responsible for a wide range of tasks, including process improvement, data analysis, and project management.

Responsibilities:

• Analyse operational processes and identify areas for improvement.
• Develop and implement solutions to optimize efficiency
• Monitor key performance indicators (KPIs) and track progress towards operational goals.
• Collect, analyze, and interpret data from various sources.
• Prepare reports and presentations to communicate findings to stakeholders.
• Conduct data analysis to identify trends, forecast demand, and make informed business decisions.
• Provide administrative support to the operations team as needed.
• Maintain accurate records and documentation.

• Three or more years of experience in an operational or similar role.
• Proficiency with Microsoft Excel (including advanced functions like pivot tables, macros, and data visualization).
• Expertise in other productivity applications and platforms (e. g. project management software).
• Proven organizational skills, including time management and prioritization.
• Strong analytical and problem-solving skills.
• Self-sufficiency and an ability to work with minimal supervision.
• Excellent verbal and written communication skills.
• Attention to detail with strong data analysis skills.
• Proficiency in forecasting and demand planning.