Communications Coordinator

About the role

Creative Content Production

• Develop in depth understanding of the brand and its application to ensure the organizations

brand reflects across materials being developed and disseminated across various stakeholders.

• Anchor / Support the development of brand-focused content and approach for organizational

communication requirements, both print and digital.

• Generating fresh design concepts, regularly re-strategizing and adapting existing content and

design for stakeholder collaterals

• Support production of high quality design for print as well as digital. Content direction for

campaigns, program collaterals and publications.

• Conducting thorough research on sector-related topics QA wants to write about
• Creating, editing, and updating various forms of digital content, such as impact stories, campaign

content, news articles, etc.

• Coordinating with / Supporting the digital media team to create content that boost traffic
• Anchoring / Supporting the operationalizing of the Schools program communication strategy and

supporting regional communication plan implementation.

• Maintain a content workflow and calendar, and support maintaining of archive of all content

assets

• Support content production and implementation of organizational events (offline and online)
• Provide content support to node and function communication initiatives
• Basic photography and videography-based documentation when required.
• Support production for org. annual report, program report and publications
• Support the development of the Q2L brand and the operationalizing of the Q2L communication

strategy

Operations

• Support the development of processes and guidelines for internal collaboration and work

management as required

• Participate in project reviews and functional reviews
• Plan and track progress against monthly deliverables and goals

Relationship Management - Stakeholders (Internal and External)

• Build and maintain strong relationships with state Communications Officers and designers to

create smooth and efficient working, as well as to gain nuanced perspectives into program work.

• Collect feedback from users, documenting good practices for content writing and challenges

faced by the team to feed into the content strategy.

• Liaise with colleagues on field or external vendors and/or travel to field to source compelling

stories, images and videos that capture and effectively communicate the essence of our work

Reporting

• Submit all the relevant reports on time. Ensure all the relevant data for the team is available well

in time

• Be available for regular line management meeting and the appraisal processes
• Participate actively in the team meetings and review processes

Required attributes:

• Bachelors / Masters degree; Communication, Design, Journalism or similar major is a plus
• 2+ years of experience working with content writing for the development sector in India or with a

social media agency.

• Excellent English communications skills, both verbal, written and proofreading skills. Knowledge

of other languages is a plus.

• Working knowledge of graphic design. Knows to work with a basic design tool like Canva /

Photoshop.

• Extensive experience using Microsoft office, Google Suite [Drive, Slides, Sheets and Docs]
• Experience in key digital media platforms – Website, Email marketing, and social media
• Strong attention to detail and presentation skills
• Openness to learn and explore new technologies
• Sound understanding of media landscape – news and social
• Should be willing to travel