Quality Supervisor

TaskUs is looking for Quality Supervisor to join our dynamic team and embark on a rewarding career journey

Develop and implement quality control procedures and guidelines to ensure compliance with industry standards and regulations

Oversee the entire quality management system and monitor its effectiveness

Conduct regular inspections and audits to identify any deviations from quality standards and initiate corrective actions

Collaborate with production teams to establish quality metrics and performance targets

Train and educate employees on quality procedures, standards, and best practices

Monitor production processes to identify areas for improvement and implement quality enhancement initiatives

Investigate customer complaints or quality issues, analyze root causes, and implement preventive measures

Maintain accurate documentation of quality tests, inspections, and audits

Ensure that all quality-related records are properly maintained and available for review

Collaborate with suppliers and vendors to establish quality requirements for incoming materials and components

Participate in the selection and evaluation of suppliers based on their ability to meet quality standards

Stay updated with industry trends, technological advancements, and regulatory changes related to quality management

Lead and motivate the quality control team to achieve departmental goals and objectives

Prepare regular reports on quality performance indicators, highlighting areas for improvement and recommending actions

Conduct internal and external quality audits to assess compliance with quality standards and identify opportunities for improvement