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2 Capgemini Quality Manager Jobs

Quality Management Professional

3-6 years

Pune

Quality Management Professional

Capgemini

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Job Description

1. Executing end to end Process consulting projects based on ITIL V3/V4, ISO 20000 CMMI SVC models and frameworks
2. Strategize and Design Services
3. Lead and Manage Transition / Transformation programs
4. Design ITOM, Define Governance, DevOps, Agile / SAFe
5. Conducting process assessments and prepare gap analysis reports, Establishing Process Improvement Roadmaps, Process Definition with the help of Process
6. Requirement Specification Document, Piloting, Development and institutionalizing the new process
7. Drive Continuous Service Improvement programs using various methods and techniques
8. Define measurement framework for SLAKPIs
9. Facilitate integration of service management tools, processes and SLA KPIs
10. Perform process and SLA KPIs testing on service management tools
11. Timely reporting of the status on the assignments to clients and stakeholders
12. Conducting ITIL training programs at all levels and active involvement in development and maintenance of training course materials
13. Ownership of client engagements and quality deliverables


Primary Skills

1. Experience in defining ITIL processes
2. Should have executed end to end consulting assignment which includes Service Design, Gap analysis, Process Definition, implementation road map and auditing
3. Knowledge on Application and infrastructure Maintenance lifecycle and Transition
4. Experience in working directly with clients
5. Excellent communication, interpersonal & presentation skills


Employment Type: Full Time, Permanent

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What Quality Manager at Capgemini are saying

3.4
 Rating based on 8 Quality Manager reviews

Likes

NA as in last 2 years just done my work and not received

Dislikes

No promotion or hike in 1st year even if you have good rating then also they don’t give anything

  • Salary - Poor
  • +3 more
Read 8 Quality Manager reviews

Quality Manager salary at Capgemini

reported by 55 employees with 7-18 years exp.
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₹8 L/yr - ₹21.4 L/yr
23% more than the average Quality Manager Salary in India
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What Capgemini employees are saying about work life

based on 42.1k employees
71%
88%
64%
84%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Capgemini Benefits

Submitted by Company
Salary
Flexible working
Leave
Mobility
Pension
Submitted by Employees
Work From Home
Cafeteria
Soft Skill Training
Health Insurance
Job Training
Gymnasium +6 more
View more benefits

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Capgemini Mumbai Office Locations

View all
Mumbai Office
c 48, Godrej & Boyce Industry Estate, Vikhroli West Mumbai
Maharashtra
Mumbai Office
Plant no.5, Godrej & Boyce Compound, Gate No.2, LBS Marg, Pirojshanagar, Vikhroli - west, Mumbai Mumbai
Mumbai - 79

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