Quality Assurance Engineer, ShipTech QA

Are you passionate about quality and looking for an opportunity to solve & debug complex technical problems and test innovative solutions in a fast paced environment working with smart, passionate team members, this might be the role for you.

Who are we?
Amazon s transportation systems get millions of packages to customers worldwide faster and cheaper, while providing world class customer experience - from checkout to shipment tracking to delivery. Amazon businesses continue to experience a rapid expansion into new markets and geographies. Our Transportation Technology division builds the complex software solutions that work across our shippers and carriers to optimize time, cost and accuracy of getting the packages delivered. We are at the heart of Amazons worldwide operations. Providing visibility of package, containers and network to our consumers, at any point of time, in an accurate fashion, is a technically challenging domain that we deal with.
ShipTech systems form the connective tissue between shipment and carriers enabling critical transportation functions for Amazon. It enables Shippers to ship and deliver shipments to customers by the promised date and manages shipment lifecycle.

We are looking for quality assurances engineers with a penchant for solving complex problems & improve testing productivity using automation & tooling. You will have the opportunity to work with a wide variety of technologies from front-end UI to back-end distributed services. You will own the quality of major deliverables end-to-end, working closely with stakeholders to execute them. If you enjoy broadening your technical skills and working in an environment that thrives on creativity, experimentation, and innovation, then this is the job for you!

Quality Assurance Engineer (QAE) test code at both the service and user level, using a variety of testing techniques, both manually and with automated tools. You will work to be able to understand software internals, debug complex problems, and write automated tests in and/or using existing automated tools. QAE work with Software Development Engineers, and Technical Program Managers to understand technical implementation of features. QAE will also work with groups such as Product Management, UX Designer to understand user workflows and develop test plans & suites that approximate real-world environments and regression tests and driving the software development process towards quality focused methodologies, always seeking to avoid defects or find them earlier in the process.


Key job responsibilities

- Own writing and maintaining test strategy/plans, test cases and execute the same to assure quality of ShipTech software releases
- Perform initial defect triage and root cause analysis and correctly log defects and provide relevant data to stakeholders so they can address issues.
- Work with Product Managers, TPMs, QAEs, SDETs, and SDEs to understand features and technical implementation.
- You will communicate frequently both verbally and in writing with your team and with other groups.
- Provide detailed status reports for stakeholders.
- Basic knowledge in a scripting language to debug, troubleshoot, create and maintain test automation scripts.
- Strong oral and written communication skills, as well as the ability to think clearly and analytically, problem solving, scope business requirements, and prioritize work on projects

A day in the life
A QAE I role at ShipTech QA and Amazon involves, creating test plans for manual and automation test execution, driving test execution along with peers and stakeholders (SDM, QAM, QAE, SDE, TPM, PM etc. ) including but not limited to bug triaging and status reporting, writing test automation using top-notch inbuilt testing frameworks, debugging and reporting.

About the team
Our ShipTech QA team plays central role in quality efforts for top strategic initiatives within the ShipTech org. Our vision is to reliably measure & assure quality of software releases at high velocity with focus on improving customer satisfaction, move quality upstream, provide reviews & audits through consultation and improve testing productivity using automation & tooling. - 2+ years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing
- Experience in UI and API automation testing (Selenium/SOAPUI)