ServiceNow SAM Pro Consultant - Implementation (7-12 yrs)

ServiceNow SAMPro Consultant

Job description :

We are seeking a highly skilled and experienced Senior ServiceNow SAM Pro Implementation Specialist to join our team

As a Senior ServiceNow SAM Pro Implementation Specialist, you will play a crucial role in the successful implementation of ServiceNow SAM Pro from scratch

Your responsibilities will include publisher-specific packs, plugin installation, SaaS integrations, and entitlement uploads for in-scope software publishers

You will also be responsible for reconciling deployment details flowing in from various integrations

Roles and Responsibilities :

- Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration.

- Customize and configure ServiceNow SAM Pro to meet specific organizational needs.

- Work closely with stakeholders to gather requirements and translate them into technical solutions.

- Develop and implement publisher-specific packs and plugins as needed for software management.

- Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro.

- Manage and oversee the entitlement upload process for in-scope software publishers.

- Perform regular reconciliation of deployment details received from integration sources.

- Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations.

- Create and maintain documentation, including technical specifications and user guides.-

- Provide training and support to end-users and ensure effective adoption of ServiceNow SAM Pro.

- Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process.

- Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of software asset management processes.