Program Analyst, Specialist

Job Area:Operations Group, Operations Group > Program Analyst



General Summary:

Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets, risks, and priorities to achieve program progress. Typically, a program needing a Program Analyst will be of significant size and will require expertise related to the development of project management mechanisms.



Minimum Qualifications:

Associate's degree in Business Administration, Management, Computer Science, Engineering, Computer Science, or related field.

OR
High School Diploma or equivalent and 2+ years of relevant work experience.

Collaborate with stakeholders to understand business requirements and translate them into data-driven solutions.

Gathers, analyzes, and interprets data and program metrics using advanced tools (e.g., macros, pivot tables, charts, graphs) and resolves inconsistencies.

Maintains and updates databases using advanced aspects of data management tools (e.g., Excel, agile, PowerBi, ).

Synthesizes moderately complex data and metrics into a summary of key trends, risks, and changes, and presents results into a report that can be easily understood by key stakeholders.

Gathers feedback and implements improvements to assigned planning processes, tools, and methods.

Present findings and recommendations to senior management and other stakeholders.

Key Skills preferred

Advanced Excel, Power Bi, Jira, Confluence, Tableau, MSOffice



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