Search

Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Qualcomm

Compare button icon Compare button icon Compare
3.8

based on 966 Reviews

Play video Play video Video summary
filter salaries All Filters

572 Qualcomm Jobs

Software Asset Admin

Qualcomm india pvt ltd.

 · 

3.8

 based on 966 Reviews

2-5 years

Hyderabad / Secunderabad

Software Asset Admin

Qualcomm

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce SFDC Linux Administration Linux System Administration Servicenow Apex

+ 2 more

Job Description

General Summary:

Job Overview
The IT Software Asset Management Team is responsible for managing and maintaining the lifecycle of licensed software for Qualcomm employees. Functions of the role include the following, but responsibilities may change as the business requires:

Job Description:

  • Facilitate the business needs for ongoing software support and upgrade on selected products by ensuring that maintenance, support, and upgrade protection are managed in advance of their expiration
  • Maintain Qualcomm-owned software assets in Service Now (SN)Flexera tool
  • Fulfill requests for standard catalog software requested via the Service Now ticketing system
  • Centralized asset information: Create, update, issue and reclaim software licenses to end users via the Service Now asset tracking system
  • Engage directly with software vendors to acquire quotes for new software purchases, upgrades, maintenance renewals, and license usage questions/clarification
  • Validate and fulfill requests for non-standard software requested via the Service Now ticketing system
  • Distribute software + Entitle software licenses based on established contracts and license usage rules
  • Support Qualcomm Global needs from the centralized SWAM Team and assist in 24/5 shifts
  • Assist licensed users in getting their software installed onto their new machines
  • Problem solve and troubleshoot software related issues and arrange support from publishers
  • Perform required steps to process large maintenance for volume licenses
  • Support license management for acquisition and divestiture events
  • Requires EULA review and interpretation for non-standard software requests to ensure compliance
  • Ensure to meet company compliance standards for each new, transfer, reassign, and re-install software request
  • Answer questions and assist with escalation issues via phone from Tier 1 support help desk
  • Process escalations and questions from Tier 1 support via Incident ticket in Service Now
  • Meet internally imposed SLAs and deadlines
  • Recognize opportunities for improvement, correctly identify and rank the urgency of issues/requests, accept ownership of problems, and take appropriate and effective steps to remedy
  • Troubleshoot, correct, or escalate issues resulting from an automated process
  • Create Software Usage reports for effective license usage status and work on avoiding compliance issues
  • Responsible for managing and maintaining the lifecycle of licensed software.
  • Assist and Participate in software publisher audits
  • Company term large renewals to close within the timelines from Source to till Pay
  • Control software compliance and work to be compliant with the license usage terms
  • Processing invoices for payment process and coordinating with accounts team till payment release
  • Participate in SWAM projects and support other service groups.

    • Employment Type: Full Time, Permanent

    Read full job description

    Qualcomm Interview Questions & Tips

    Prepare for Qualcomm roles with real interview advice

    Top Qualcomm Asset Administrator Interview Questions

    Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. Th ... read more
    asked in Software Engineer interview
    View answers (195)
    Q2. Given an array A[n], write a C program to find P and Q (P>Q) such that A[P] - A[Q] is maximum
    asked in Software Engineer interview
    View answers (36)
    Q3. What is scheduling? List different types of scheduling
    asked in Software Engineer interview
    View answers (6)
    View all 257 questions

    What people at Qualcomm are saying

    Asset Administrator salary at Qualcomm

    reported by 2 employees with 5-6 years exp.
    ₹5.4 L/yr - ₹6.9 L/yr
    67% more than the average Asset Administrator Salary in India
    View more details

    What Qualcomm employees are saying about work life

    based on 966 employees
    84%
    93%
    78%
    96%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Qualcomm Benefits

    Free Food
    Cafeteria
    Work From Home
    Health Insurance
    Gymnasium
    Team Outings +6 more
    View more benefits

    Compare Qualcomm with

    Nvidia

    3.7
    Compare

    Intel

    4.2
    Compare

    Mercedes-Benz Research and Development India

    3.8
    Compare

    Micron Technology

    3.7
    Compare

    Analog Devices

    4.1
    Compare

    Advanced Micro Devices

    3.8
    Compare

    Skyworks Solutions

    3.4
    Compare

    Marvell Technology

    3.7
    Compare

    ON Semiconductor

    3.7
    Compare

    Tata Electronics

    4.0
    Compare

    TDK India Private Limited

    3.9
    Compare

    Molex

    3.9
    Compare

    Applied Materials

    3.8
    Compare

    Carl Zeiss

    3.5
    Compare

    Synopsys

    3.9
    Compare

    Cadence Design Systems

    4.1
    Compare

    Lam Research

    3.7
    Compare

    NXP Semiconductors

    3.7
    Compare

    Infineon Technologies

    3.9
    Compare

    Mouser Electronics

    3.8
    Compare

    Similar Jobs for you

    Salesforce Lightning Developer at ADA TECH SOLUTIONS PRIVATE LIMITED

    Bangalore / Bengaluru

    3-5 Yrs

    ₹ 6-14 LPA

    Application Developer at Accenture Solutions Pvt Ltd

    Pune

    3-7 Yrs

    ₹ 7-12 LPA

    Salesforce Developer at NastechGlobal

    Hyderabad / Secunderabad

    4-6 Yrs

    ₹ 4-9 LPA

    Salesforce Administrator at CN Solutions

    Hyderabad / Secunderabad

    2-4 Yrs

    ₹ 4-6 LPA

    Salesforce Administrator at CN Solutions

    Hyderabad / Secunderabad

    2-4 Yrs

    ₹ 4-6 LPA

    Software Development Engineer at Accenture Solutions Pvt Ltd

    Coimbatore

    5-10 Yrs

    ₹ 4-8 LPA

    Software Development Engineer at Accenture Solutions Pvt Ltd

    Noida

    3-5 Yrs

    ₹ 4-8 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Mumbai

    3-8 Yrs

    ₹ 5-10 LPA

    Software Development Engineer at Accenture Solutions Pvt Ltd

    Jaipur

    5-7 Yrs

    ₹ 6-8 LPA

    Software Development Engineer at Accenture Solutions Pvt Ltd

    Coimbatore

    5-10 Yrs

    ₹ 4-8 LPA

    Software Asset Admin

    2-5 Yrs

    Hyderabad / Secunderabad

    3d ago·via naukri.com

    DevOps/Site Reliability Engineering (SRE) - Cloud GCP

    1-3 Yrs

    Hyderabad / Secunderabad

    3d ago·via naukri.com

    AutoIT Solutioning Engineer-Staff

    3-7 Yrs

    Bangalore / Bengaluru

    3d ago·via naukri.com

    GAOC Accountant, Staff

    6-11 Yrs

    Hyderabad / Secunderabad

    3d ago·via naukri.com

    Interim Engineering Intern

    3-4 Yrs

    Hyderabad / Secunderabad

    3d ago·via naukri.com

    Manager/Senior and Staff Manager, Business Development

    10-15 Yrs

    Mumbai

    3d ago·via naukri.com

    Engineer, Staff/Lead - EDA(Electronic Design Automation)

    4-8 Yrs

    Bangalore / Bengaluru

    3d ago·via naukri.com

    WLAN Test Engineer

    1-3 Yrs

    Hyderabad / Secunderabad

    3d ago·via naukri.com

    NOC Design Verification - Associate Engineer

    0-1 Yrs

    Bangalore / Bengaluru

    3d ago·via naukri.com

    Android Performance Engineer

    2-4 Yrs

    Hyderabad / Secunderabad

    3d ago·via naukri.com
    More about working at Qualcomm
    golden leaf award

    #16 Best Large Company - 2022

    golden leaf award

    Jobs from Similar Companies

    Qualcomm Jobs by Locations

    Qualcomm Jobs by Designations

    write
    Share an Interview