Quality Analyst

Role & responsibilities

Job Description

• Good understanding of testing methodologies and concepts.
• Should have experience in Manual Testing procedures.
• Familiarity with Test Planning and Reporting.
• Writing and Executing test cases based on Requirement Document.
• Investigate production issues by recreating in test environments, working with development for resolution and coordinating with Support for release.
• Identification and analysis of software defects.
• Defect tracking and follow up with developers.
• Documentation of UAT Test Scenarios, Test Cases and Test Scripts.
• Functional test new products and regression test existing products during each QA release cycle.
• Manage the testing, documenting, defect tracking and information flow of multiple projects during each QA cycle.
• Understand and analyze Business, Functional, Technical and UI (User Interface) requirements of the project/release.
• Responsible for overall adherence to QA test Protocol and processes

Preferred candidate profile

• Dynamic professionals with experience in Travel industry- as a travel agent/ticket booking executive/help desk/customer support personnel.
• Ability to quickly learn the product with minimum hand holding.
• Good level of computer literacy, including proficiency in MS Office applications and mail drafting / report writing.
• Strong communications skills, both written and verbal.
• Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness.
• Understanding of the importance for detail and organization.
• Good observation and analyzing skills.
• Very good prioritization skills to balance key priorities.
• A strong customer centric approach.
• Candidates with travel diploma will be preferred.
• Graduate in any discipline - Recognized Industry (IT, Travel & Aviation) qualifications are preferable
• Candidates should have travel qualification.