Executive/ Sr. Executive/ Asstt. Manager/ Manager (Commercial Account)

• Managing Customer's emails,
• Managing relationships with customers through calls, emails, and face to face interactions,
• Managing outbound calls for collections and achieving weekly, monthly, quarterly, and yearly targets assigned,
• Managing tracker of collection sheet and share weekly/monthly MIS with reporting manager,
• Follow up with internal and external stakeholders for timely resolution and handling customer queries,
• Managing - transfer/ name substitution/ addition & deletion/deceased cases,
• Responsible for timely raising of demand letters, reminders to client,
• resolve customer queries,
• Coordination with projects, sales, and marketing departments for obtaining timely information on the progress of the construction,
• Responsible for registration/sale deed of the property post completion of possession formalities by coordinating with client and site legal team.
• Preparing weekly, monthly, and yearly sheets like critical cases, cancellations, legal cases, outstanding dues, future dues etc.
• Managing relationships with clients through the provision of exceptional after-sales service.

Work Experience : Minimum 3-8 Years working experience Real Estate & Construction Company