filter salaries All Filters (1)

Clear all

49 Purchase Order Jobs in New Delhi

Sales Support Specialist I EMEA I US Shift

2-7 years

₹ 5 - 8L/yr

Noida, Gurgaon / Gurugram, Delhi/Ncr

4 vacancies

Sales Support Specialist I EMEA I US Shift

Concentrix Corporation

posted 1d ago

Job Description

Role & responsibilities

Verify customer entitlements vs contract: review customer set-up in systems, validate users, updates systems, and input customer information • Dispatch Deliveries and Schedule Support Program Deliveries: Validate contract credits, create dispatch in systems, communicate dates, manage scheduling and rescheduling • Capture and Triage new Support Needs: Create support needs based on recommendations and align to a delivery project • Prepare for Support Delivery Projects & present findings to Customer Success Account Managers (CSAM) • Generate a Support Project Proposal Summary: Create a delivery project in systems • Meeting Prep and Post Meeting Activities: action post meeting items as directed by CSAM, track progress and provide updates to CSAM • Renewal Process Support: Do standard customer research to be used during the renewal process by CSAM • Reactive Support Governance: Track and manage case histories and ensure expected SLA/outcomes met for and assist with high impact escalations • Develop a good level of process & product knowledge to speak intelligently to customers and successfully address specific objections • Clearly document and track qualitative feedback and quantifiable measurement nitiate steps through appropriate communication channels to address customer concern • Ensure a high level of professionalism during all interactions with customers • Collaborate with cross functional teams and management to drive a superior customer experience • Follow guidance from more senior staff, as needed • Follow established procedures • Prepare quotes for contract renewal and RFP/RFI responses • Maintain quote documentation with accurate pricing and configurations • Ensure the integrity of client information maintained in the database systems • Update and manage Excel spreadsheets • Deal with external and internal queries in a professional, client-orientated manner • Perform bookings (Purchase Order processing) and booking reconciliation • Perform quality assurance (QA) self-checks and peer-checks • Develop skills and subject matter expertise to successfully perform quality assurance and begin to identify areas for improvement • Seek counsel and guidance from more senior Sales Support staff and management, as needed • Prioritize tasks to meet deadlines, paying attention to details • Able to handle medium to high priority escalation items, while escalating most complex items to management for review and consideration • Effectively maintain and improve Knowledge Base Tool • Effectively identify and call out operational risks to management .


Preferred candidate profile


Graduates with a Diploma/Degree, up to 2 years of relevant working experience preferred • Excellent Communication Skills - verbal, listening, and writing • Intermediate to moderate knowledge in Microsoft Office suite (Word, Excel) • Strong attention to detail • Excellent Communication Skills - verbal, listening, and writing

Perks and benefits




Employment Type: Full Time, Permanent

Read full job description

Prepare for Sales Support Specialist roles with real interview advice

What people at Concentrix Corporation are saying

Sales Support Specialist salary at Concentrix Corporation

reported by 4 employees with 8 years exp.
Lock Unlock
₹5.5 L/yr - ₹8 L/yr
20% less than the average Sales Support Specialist Salary in India
View more details

Compare Concentrix Corporation with

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare

Tech Mahindra

3.5
Compare

HCLTech

3.5
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.8
Compare

Omega Healthcare

3.7
Compare

Firstsource Solutions

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

IKS Health

3.6
Compare

Similar Jobs for you

Technical Sales Coordinator at Mts Engineers

Ahmedabad

4-8 Yrs

₹ 4-9 LPA

Sales Support Executive at Black Rose Industries

Chennai, Kancheepuram + 1

2-6 Yrs

₹ 2-4 LPA

Order Manager at HCLTech

Bangalore / Bengaluru, Gurgaon / Gurugram + 1

4-9 Yrs

₹ 4-9 LPA

Sales Coordinator at Recorders & Medicare Systems (RMS)

Panchkula

8-12 Yrs

₹ 5.5-7 LPA

Sales Coordinator at MEGA PIPES PRIVATE LIMITED

Mumbai Suburban

3-5 Yrs

₹ 3-4 LPA

International Sales Coordinator at Blaze Sales & Services

Sonipat

1-4 Yrs

₹ 3.5-5.5 LPA

Order Manager at HCLTech

Noida, Gurgaon / Gurugram

7-12 Yrs

₹ 5-10 LPA

Customer Support Executive at Millennium Semiconductors

Pune

2-7 Yrs

₹ 3-6.5 LPA

Sales Coordinator at Aludecor Lamination

Bhiwandi

4-8 Yrs

₹ 4-4.5 LPA

Operations at Grasim Industries

New Delhi, Delhi/Ncr + 1

1-2 Yrs

₹ 3-5 LPA

2-7 Yrs

₹ 5 - 8L/yr

Noida, Gurgaon / Gurugram, Delhi/Ncr

1d ago·via naukri.com

5-10 Yrs

New Delhi, Delhi/Ncr

8d ago·via naukri.com

1-3 Yrs

₹ 2 - 3L/yr

New Delhi

1d ago·via naukri.com

0-3 Yrs

Kolkata, Mumbai, New Delhi +4 more

1mon ago·via naukri.com

2-5 Yrs

Delhi/Ncr

7d ago·via naukri.com

2-5 Yrs

₹ 3 - 4.5L/yr

Delhi/Ncr

8d ago·via naukri.com

3-8 Yrs

Kolkata, Mumbai, New Delhi +4 more

1mon ago·via naukri.com

2-5 Yrs

₹ 2.5 - 4L/yr

Delhi/Ncr

18d ago·via naukri.com

₹ 2 - 2.5L/yr

Delhi/Ncr

26d ago·via naukri.com

2-6 Yrs

Kolkata, Mumbai, New Delhi +4 more

2mon ago·via naukri.com
How was your last interview experience?

Recently Viewed

SALARIES

Yodlee

SALARIES

eMudhra

No Salaries

JOBS

Accenture

No Jobs

COMPANY BENEFITS

MapmyIndia

No Benefits

SALARIES

Yodlee

No Salaries

SALARIES

Citrix

No Salaries

SALARIES

Citrix

No Salaries

JOBS

Yodlee

No Jobs

JOBS

Softility

No Jobs

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent