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4.1

based on 105 Reviews

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14 PubMatic Jobs

Customer Success Campaign Manager - Deal Desk

2-4 years

Pune

1 vacancy

Customer Success Campaign Manager - Deal Desk

PubMatic

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising s supply chain of the future.

PubMatic s sell-side platform empowers the world s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

Position Description

  • Manage PMP deal setup and optimization on the PubMatic system and Work with the Adsol team on Deal optimization strategies.
  • Work with internal teams globally, including Sales, Marketing, Business Development, Product Management, Customer Success, and Engineering to execute PMP deals within established Service Level Agreement
  • Generate and interpret reporting that will yield competitive insights for our clients.
  • Leverage PubMatic s Analytics and use in-house tools to monitor performance and troubleshoot under-performing PMP deals
  • Work with technical escalations and analytics teams to review and unlock new data and insight to drive innovation for publishers and buyers
  • Document Standard Operating Procedures for deal setup, troubleshooting playbooks, and escalation management.
Responsibilities:
  • Ensure multiple support systems are updated accurately (e.g. Salesforce, JIRA, etc)
  • Troubleshoot PMP Deal issues, which might involve verifying and analysing data, isolating and diagnosing the problem, providing root cause analysis, and setting client expectations and follow-ups.
  • The applicants with hands on experience of web debugging tools, HAR file and SQL would be preferred.
Requirements:
  • BCA/B.Tech/B.E/MCA graduation degree with 2-4 years of relevant AdTech experience
  • Knowledge of DCM, GAM, DSP, SSP, Ad exchanges workflow. Excellent campaign optimization and reporting skills (publisher or agency)
  • Good understanding of Private Marketplaces (PMP), Proficiency in Excel, preferably Excel Macros.

Competencies
We Celebrate Teamwork
We Use Data to Solve Problems
We are Biased Towards Action
We put the Customer First
We are Leaders and Innovators

Return to Office: PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days in office and 2 days working remotely ) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits: Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare insurance, broadband reimbursement. As well, when we re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches and much more!

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Employment Type: Full Time, Permanent

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People are getting interviews at PubMatic through

(based on 20 PubMatic interviews)
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Referral
45%
10%
5%
40% candidates got the interview through other sources.
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What people at PubMatic are saying

Campaign Manager salary at PubMatic

reported by 3 employees with 8 years exp.
₹8.6 L/yr - ₹10 L/yr
14% more than the average Campaign Manager Salary in India
View more details

What PubMatic employees are saying about work life

based on 105 employees
91%
89%
68%
75%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PubMatic Benefits

Submitted by Company
Paid time off
Wellness
Employee stock purchase program
Comprehensive benefit plans
Submitted by Employees
Work From Home
Free Food
Team Outings
Health Insurance
Cafeteria
Job Training +6 more
View more benefits

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PubMatic Pune Office Location

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Pune Office
PubMatic India Pvt. Ltd., 6th Floor, Amar Paradigm, Near D-mart, Baner Road Pune
Maharashtra 411045

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