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41 PSS GlOBAL Jobs
Head Of Operations
PSS GlOBAL
posted 5d ago
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Job Description
Job Title: Head of Operations (Legal Team)
Location: New Delhi, India
Experience: 10-15 years
Age: 35-40 years
Compensation Band: INR 50 - 60 Lacs Per Annum
Compensation Band: INR 50 - 60 Lacs Per Annum
About the client: PSS has been mandated to hire a Head of Operations (Legal Team) . Our Client is on a mission to support law firms across USA in providing a consistent and high standard of representation, ensuring that anyone who seeks legal assistance can expect a fair resolution. Having helped thousands of claimants get fair judgments and compensation by empowering their representation with best-in-class insights, automation, and document creation. They are looking to expand their Indian operations by onboarding a results-driven, ambitious, and entrepreneurial leader to head their growing team in India, drive operational efficiencies, and spearhead the expansion.
Job Purpose:
The General Manager will be responsible for the strategic direction and operational management of the Global Capability Center (GCC) in India. The Operations teams within the GCC are dedicated to delivering exceptional service and excellence in legal workflow management, medical document reviewing and legal document drafting, ensuring our clients receive consistently high-quality work products. As the General Manager, you will be at the forefront of driving operational excellence by optimizing productivity, efficiency, and overall performance across the team. This role requires a blend of leadership, strategic thinking, operational expertise and a willingness to roll up your sleeves to build a high-performing team and deliver exceptional services on a large scale. This is an in-person office-based role in New Delhi, India.
Education: Any Masters /Bachelors degree. A law degree is desirable but not mandatory.
Responsibilities:
- Own the day-to-day performance and delivery of the India operations teams
- Build and manage a high-performing team, fostering a culture of accountability, innovation, and excellence in execution
- Lead efforts to streamline and scale operational processes, aligning them with the company s performance goals
- Design and execute strategies to improve operational efficiency, productivity, and financial outcomes
- Manage relationships with our cross-functional vendor partners across Operations, IT, Legal, Finance, HR/Recruiting, and support functions
- Manage the budget for the India team, including forecasting, resource allocation, and financial reporting, ensuring alignment with company financial goals
- Oversee all local matters, including brand advocacy, commercial contracts, real estate, regulatory compliance, etc.
#LI-NV1
- Own the day-to-day performance and delivery of the India operations teams
- Build and manage a high-performing team, fostering a culture of accountability, innovation, and excellence in execution
- Lead efforts to streamline and scale operational processes, aligning them with the company s performance goals
- Design and execute strategies to improve operational efficiency, productivity, and financial outcomes
- Manage relationships with our cross-functional vendor partners across Operations, IT, Legal, Finance, HR/Recruiting, and support functions
- Manage the budget for the India team, including forecasting, resource allocation, and financial reporting, ensuring alignment with company financial goals
- Oversee all local matters, including brand advocacy, commercial contracts, real estate, regulatory compliance, etc.
Job Summary
Employment Type: Full Time, Permanent
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