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Prop Solutions4u Private Limited
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Tele-caller and Customer Service Executive
2-3 years
Tiruchirappalli
1 vacancy
Tele-caller and Customer Service Executive
Prop Solutions4u Private Limited
posted 14hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
Employment Type: Full Time, Permanent
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