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Engaged Employer

Prop Solutions4u Private Limited

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4.5

based on 61 Reviews

421 Prop Solutions4u Private Limited Jobs

Content Creator & Customer Relationship Management

Prop Solution 4U Pvt Ltd

4.5

based on 61 Reviews

3-5 years

Tiruchirappalli

1 vacancy

Content Creator & Customer Relationship Management

Prop Solutions4u Private Limited

posted 56min ago

Job Role Insights

Fixed timing

Key skills for the job

Software Configuration Management Customer Support Social Media Marketing Wordpress CRM Marketing Communication

+ 3 more

Job Description

We are seeking a skilled Content Creator Customer Relationship Manager to join our team. As a Content Creator, you will develop and implement a content strategy that showcases our brands voice and message. As a Customer Relationship Manager, you will build and maintain strong relationships with our customers, ensuring their needs are met and their voices are heard.

Key Responsibilities:

Content Creation (60%)

1. Develop content strategy: Create and implement a comprehensive content strategy that aligns with each brands goals and objectives.

2. Create engaging content: Develop high-quality, engaging content (blog posts, social media posts, videos, etc.) that resonates with our target audience.

3. Manage content calendar: Plan, schedule, and publish content across various channels, ensuring consistency and efficiency.

4. Collaborate with cross-functional teams: Work with designers, photographers, and other stakeholders to create visually appealing and cohesive content.

Customer Relationship Management (40%)

1. Build customer relationships: Foster strong, personalized relationships with our customers, ensuring their needs are met and their voices are heard.

2. Respond to customer inquiries: Address customer inquiries, concerns, and feedback in a timely, professional, and courteous manner.

3. Provide customer support: Offer support and guidance to customers, helping them navigate our products/services and resolve any issues.

4. Gather customer feedback: Collect feedback from customers, analyzing and reporting insights to inform business decisions.

Requirements

Requirements:

1. Education: Bachelors degree in Marketing, Communications, or a related field.

2. Experience: 2+ years of experience in content creation, customer relationship management, or a related field.

3. Content creation skills: Proficiency in content creation tools (e.g., Adobe Creative Suite, WordPress), with excellent writing, editing, and visual storytelling skills.

4. Customer relationship management skills: Excellent communication, interpersonal, and problem-solving skills, with experience in customer relationship management software (e.g., CRM systems).

5. Analytical skills: Ability to analyze data, track metrics, and make data-driven decisions.