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Social Media content Writing
Prop Solutions4u Private Limited
posted 56min ago
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Job Description
We are seeking a skilled Content Creator & Customer Relationship Manager to join our team. As a Content Creator, you will develop and implement a content strategy that showcases our brands voice and message. As a Customer Relationship Manager, you will build and maintain strong relationships with our customers, ensuring their needs are met and their voices are heard.
Key Responsibilities:
Content Creation (60%)
1. Develop content strategy: Create and implement a comprehensive content strategy that aligns with each brands goals and objectives.
2. Create engaging content: Develop high-quality, engaging content (blog posts, social media posts, videos, etc.) that resonates with our target audience.
3. Manage content calendar: Plan, schedule, and publish content across various channels, ensuring consistency and efficiency.
4. Collaborate with cross-functional teams: Work with designers, photographers, and other stakeholders to create visually appealing and cohesive content.
Customer Relationship Management (40%)
1. Build customer relationships: Foster strong, personalized relationships with our customers, ensuring their needs are met and their voices are heard.
2. Respond to customer inquiries: Address customer inquiries, concerns, and feedback in a timely, professional, and courteous manner.
3. Provide customer support: Offer support and guidance to customers, helping them navigate our products/services and resolve any issues.
4. Gather customer feedback: Collect feedback from customers, analyzing and reporting insights to inform business decisions.
Requirements
Requirements
Requirements:
1. Education: Bachelors degree in Marketing, Communications, or a related field.
2. Experience: 2+ years of experience in content creation, customer relationship management, or a related field.
3. Content creation skills: Proficiency in content creation tools (e.g., Adobe Creative Suite, WordPress), with excellent writing, editing, and visual storytelling skills.
4. Customer relationship management skills: Excellent communication, interpersonal, and problem-solving skills, with experience in customer relationship management software (e.g., CRM systems).
5. Analytical skills: Ability to analyze data, track metrics, and make data-driven decisions.
What We Offer:
1. Competitive salary: A competitive salary range based on experience.
2. Opportunities for growth: Opportunities for professional growth and development in a dynamic and innovative environment.
3. Collaborative team: A collaborative and supportive team environment that encourages creativity and excellence
Employment Type: Full Time, Permanent
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Strict timing
Rotational Shift
Within city
Day Shift
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