Key Account Manager - Tele sales

Hi

We are looking for the candidate for Key Account Manager - Tele sales in Gurugram.

Below is the job description:

We are looking for a skilled Tele sales/Inside sales agent to oversee the relationship's of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.

What will you be doing:

1. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
2. Acquire a thorough understanding of key customer needs and requirements
3. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
4. Ensure the correct products and services are delivered to customers in a timely manner
5. Serve as the link of communication between key customers and internal teams
6. Resolve any issues and problems faced by customers and deal with complaints to maintain trust
7. Play an integral part in generating new sales that will turn into long-lasting relationships
8. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

If you are interested for this role then please share your cv at anjali.rakwal@olx.in