Project Coordinator

JOB DESCRIPTION: PROJECT COORDINATOR
POSITION OVERVIEW:
We are looking for an organized Project Coordinator to manage partner communications, ensure timely task completion, maintain project documentation, and support overall project management.

KEY RESPONSIBILITIES:
Communication Management:
Primary contact for partner clients, ensuring professional and courteous email communication.
Attend client calls to address concerns and provide updates.
Task Management:
Understand and clarify tasks assigned by clients.
Track and ensure timely completion of tasks.
Follow a structured task flow for implementation and testing.
Approval and Decision Making:
Obtain management approval for all client communications and actions.
Avoid making commitments without prior discussion with management.
Confidentiality and Professionalism:
Maintain confidentiality of company information.
Ensure communications reflect company values and respect.
Documentation and Reporting:
Maintain detailed task and project documentation.
Regularly update progress in Excel sheets.
Document and report any issues or defects.
Testing and Quality Assurance:
Develop and execute comprehensive test plans.
Conduct exploratory testing to identify defects.
Ensure stable test environments across platforms.
Training and Improvement:
Conduct training sessions for team members on tools and processes.
Periodically update SOPs based on feedback.

QUALIFICATIONS:
Bachelors degree in Project Management, Business Administration, or related field.
Experience as a Project Coordinator or similar role.
Excellent communication and organizational skills.
Proficiency in project management tools (e.g., Jira, Excel).
Understanding of SEO and Google Analytics.
Ability to maintain confidentiality and professionalism.

PREFERRED SKILLS:
Experience in web development projects.
Familiarity with API integration.
Knowledge of version control and backup procedures.
Training session experience.

Schedule - Day shift
Education - Bachelor's (Preferred)