Manager Documentation & Learning

About the Position

• Job Title: Manager-Documentation Learning
• Number of positions: 1
• Location: Patna
• Grade:
• Salary Range: Competitive salary commensurate with experience
• Type: Till December 2025
• Qualification required: Master s Degree preferably in Public Health / Nursing / Social Work / Rural development / Mass Communication any other related field from a reputed university / institute.
• Experience required:
• Minimum 5 years relevant professional experience at district / regional level in leading health or related programs, preferably in Bihar.
• Good understanding of NHM, SRLM, social structures and community level dynamics in the state together with experience of building and nurturing relationship with government.
• Working experience in INGO/ National NGO in the area of community intervention / public health program would be an added advantage.
• Experienced in data management, team management and engaging with diverse stakeholders.
• Excellent communication and networking skills with ability to foster long term relationship.
• Skills and Attributes:

1. Strong sense of professional commitment, maturity and social accountability and individual s right to health.
2. Meticulous attention to detail and a strategic as well as creative mindset.
3. Understanding of the development sector and critical cross cutting themes such as gender and social welfare.
4. Ability to work well under pressure and against tight timelines.
5. Good knowledge of MS Office and related tools.
6. Ability to communicate effectively in local dialects in Bihar alongside good fluency (oral written) in Hindi and English language.
7. Willingness to travel to the field as per project needs.

Application closure date: 27 th December 2024

Key Roles and Responsibilities:

• Support both the programs (JTSP FIC for ZD children) in implementing assigned projects in Bihar.
• Prepare comprehensive Monthly and Quarterly Progress Reports in close coordination with Supervisor.
• Develop 2 impactful and engaging human interest stories every month.
• Manage and disseminate learnings (best practices, case studies) across the organization to improve project outcomes.
• Share user-friendly tools and processes to foster a culture of knowledge sharing within the team members.
• Support development of collaterals by communications team - ensuring proof-reading of content, flow of information, reach to target audience, etc.
• Facilitate dissemination of relevant learnings to stakeholders outside of organization.
• Enable and mentor the Block/Innovation Coordinators (BCs/ICs) to ensure identification, basic information including data collection of beneficiaries and local influencers and community platforms for timely sharing with their Dist./Program Coordinator/Manager-DL to ensure effective documentation and dissemination of learnings within project team and our partners.
• Assist in recruitment and on-boarding procedure of other team members.
• Supportive supervision of Block/Innovation Coordinators for conducting planned activities and ensuring proper reporting of program activities, documentation and record keeping.
• Maintain a digital repository of relevant files, tools, learning resources and ensure timely documentation and reporting of program activities.
• Actively participate in all Planning and Review Meetings on health / relevant partners meeting that would match job s nature.
• Represent the organization at different forums and meetings held at regional/district/sub-divisional or block level (as per need).
• Networking with partners and for collaborative partnership for emerging/existing interventions and conducting pilot exercises for efficacy-testing.
• Identify and evaluate the risks associated with program activities and take appropriate action in consultation with State Program Team.
• Perform any other activity / duty assigned by the reporting officer, that is consistent with job s nature and level of responsibility.
• Undertake joint field visits with Sr. Health Officials, WHO / UNICEF staff and other development partners for regular learning.

• Reporting to:- State - Lead Health Nutrition

About the Project

GAVI - Zero Dose project Globally, two out of three Zero Dose-ZD (children who haven t received any dose of DPT containing vaccine) children live in households below the poverty line (

Before the COVID-19 pandemic, the number of ZD children in India stood at around 1.3 million. In 2021, the figure alarmingly went up to 2.7 million. Data from NFHS-5 reveals a troubling scenario concerning ZD children aged 12-23 months. Although, there has been a reduction in overall ZD prevalence by 4.1%, significant disparity exists in Bihar where ZD prevalence stands at 6.4%. Data indicates a slower reduction in ZD prevalence among specific demographics, including girl child, first-born child, among others. COVID-19 pandemic has critically impacted immunization programs, posing risk of reversing the gains made over decades. Bihar, despite rapid response to COVID-19 vaccination, witnessed setbacks during and immediately after the pandemic, including outbreaks of vaccine preventable diseases like Measles-Rubella.

This project aims to address these disparities, rebuild the momentum lost due to the pandemic, overcome systemic barriers aligning with national priorities / policies and together with community involvement. Key interventions identified to achieve desired outcomes include Civil Society Organization (CSO) engagement, to reduce the ZD children through community engagement, involvement of local influencers and building capacities of service providers and community-based organizations. This position will directly support CSO engagement initiative under GAVI HSS 3.0, with technical supervision through UNICEF, Bihar Office.

PCI India will intervene in 724 villages spread across 66 blocks in 15 priority districts of Bihar with support of State Health Society-Govt. of Bihar, UNICEF, WISH and other partners to A) Ensure at least 95% Full Immunization Coverage (FIC) of those eligible in the intervention geography; B) Enhance capacity of at least 90% FLW, PRI, Government staff and other influencers to identify, mobilize, and vaccinate ZD children during VHSND; and C) Establish Community Feedback Mechanism in 20% of the identified blocks in the implementing districts.

JEEViKA Technical Support Program (JTSP): JEEViKA is one of the largest community platforms globally of women SHGs. JTSP is the only such model operating at scale where health and nutrition issues are seamlessly integrated into the platform of livelihoods and are bringing desired results by improving health and nutrition status of families and, thereby, reducing overall vulnerabilities of the family - which is stated mandate of NRLM in India. JTSP functions as an innovation lab that identifies and tests low-cost scalable solution for some of the most intractable development challenges in health, nutrition and sanitation.

PCI through JTSP strives to provide upstream technical support to JEEViKA team to completely and ably drive the HNS agenda including developing strategy, operational framework, SBCC interventions and providing oversight to the implementation of the HNS intervention package in the state of Bihar.

What can you expect in PCI

• A warm, inclusive and happy work environment.
• Performance driven reward mechanism.
• Best of class benefits with competitive remunerations.
• Health Insurance coverage for self, spouse Children.
• Group Terms Life Insurance and Group Accident Insurance for Self.
• All other statutory benefits.
• Regular Recognition of performance and PCI Value display in work
• An empowering organisation structure which values individual s skills, competencies and potential.
• Opportunities to operate in cross functional role.
• Higher responsibilities and larger roles are merit based.
• Young Talent Programs for developing future leaders.
• Leadership roles for women is encouraged and given preference in selection and training.

Recruitment Process

1. Applications will be shortlisted based on the specified criteria mentioned in the Job Description.
2. The process could also include presentation of the assignment.
3. Shortlisted candidates will be invited to attend one or more rounds of panel interview/s.

The complete process usually takes 2 to 3 weeks. Those moving to the final round of interviews will be hearing from the People Culture team. We prefer in person meetings but in case of location distances, we are happy to meet you virtually.

After the final round, if you are not selected for the position advertised, we will inform you over a mail. However, we invite you to apply to other open positions. We always look forward to engaging with talent that add value to our endeavours in various capacities.

PCI is committed to prevent any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct.