Kestone - Program Manager - Audience Acquisition (3-6 yrs)

Job title: Program Manager - Audience Acquisition.

Job Description:

- Managing Tele callers operations that support delegate acquisition for events and Managing client-facing updates on project delivery.

Location: Bangalore/ Delhi.

Reports to: Group Head Audience Acquisition.

About Kestone Global (www.kestoneglobal.com):

Kestone brings together under one roof expertise encompassing a full suite of services including AI-enabled virtual events, digital marketing, customised engagement programs, manpower consultancy & marketing communication solutions.

Taking integrated marketing to new levels, we offer rich & value-added experience and instil fresh perspectives to solve modern-day sales and marketing challenges.

Founded in 1997, Kestone is in an enviable leadership position today.

Headquartered in Delhi and with offices in Bengaluru, Mumbai, US & Singapore, our footprint covers the expanse of over 100+ districts PAN India and 20+ locations overseas.

We are simply into all.

Purpose of the position/role:

Kestone is seeking an experienced Events Program Manager to manage Audience Generation campaigns.

This role is crucial for maximizing the impact of events, whether they are virtual, hybrid, or on-ground, by delivering the desired audience that aligns with the event's objectives.

The responsibility revolves around driving the success of events by ensuring the right audience is registered and confirmed to attend.

Key Responsibilities:

- Manage the tele calling team to ensure the successfully meeting targets for execution of virtual and on-ground events.

- Serve as the point of contact for clients by preparing event reports, understanding client brief and ensuring successful delivery of the project.

- Coordinate with internal teams, including marketing, sales, and tele callers, to ensure seamless event execution.

- Oversee the planning, execution, and post-event analysis to drive continuous improvement.

- Manage project timelines, budgets, and resources effectively.

- Foster strong relationships with clients, stakeholders, and partners.

Skills & Experience:

- 3-6 years of experience in program management, with a focus on audience generation and client-facing roles (IT/ITES industries is a plus).

- Proven experience in managing large-scale events and marketing campaigns.

- Exceptional communication and interpersonal skills.

- Strong organizational and project management abilities.

- Proficiency in using event management software and CRM tools.

- Ability to work in a fast-paced environment and manage multiple projects simultaneously.

- Strategic thinker with a problem-solving mindset.

- High attention to detail and a commitment to quality.

Educational Qualification:

- Bachelor's degree in Marketing, Business Administration, or a related field.

- MBA is a plus