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1 Hitachi Product Specialist Job

Product Specialist

4-6 years

Gurgaon / Gurugram

1 vacancy

Product Specialist

Hitachi

posted 29d ago

Job Role Insights

Flexible timing

Job Description

  • Performing root cause analysis on customer issues with the goal of enabling both peers and the customer to grow their knowledge of the product.
  • Thoroughly documenting all communication, troubleshooting, and activity on issues reported by customers. Educating customers on specific product functionality required to resolve their issues.
  • Writing and presenting internalinformal courses on troubleshooting areas of product functionality.
  • Creating solution entries as required. Working cooperatively with other Technical Support team members and members of other teams such as consulting services, Engineering, technical operations, and deliverability.
  • Timely communication with customers concerning status of open support issues. Troubleshooting issues related to 3rd party software applications. Should be flexible to work in a rotational shift environment (24*7).
  • What We Offer. Exciting Projects We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
  • Collaborative Environment You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!. Work-Life Balance GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
  • Professional Development Our dedicated Learning Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
  • Excellent Benefits We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Employment Type: Full Time, Permanent

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What Product Specialist at Hitachi are saying

Product Specialist salary at Hitachi

reported by 1 employee with 7 years exp.
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₹23.9 L/yr - ₹30.5 L/yr
204% more than the average Product Specialist Salary in India
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What Hitachi employees are saying about work life

based on 636 employees
59%
51%
42%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Hitachi Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Submitted by Employees
Job Training
Health Insurance
Free Transport
Soft Skill Training
Work From Home
Free Food +6 more
View more benefits

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Hitachi Noida Office Location

View all
Noida Office
B-23, 1st Floor, Sector-2, Dist. G.B. Nagar, B Block, Sector 2, Noida, Uttar Pradesh 201301, India Noida
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Product Specialist

4-6 Yrs

Gurgaon / Gurugram

29d ago·via naukri.com

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