1 UST Product Owner Job

Job Title :

Product Owner - Microsoft 365 Communication.

Experience : 5+yrs. Location: Begaluru.

Job Summary :

We are looking for a dynamic Product Owner to lead the strategic roadmap for Microsoft 365 communication solutions, including Microsoft Teams, SharePoint, Exchange Online, Viva Engage, and integrated tools. The ideal candidate will manage communication strategies, ensure seamless integration, and enhance user engagement and satisfaction.. Key Responsibilities:

- Define and communicate the product vision and strategy for Microsoft 365 Communication products, aligning with business objectives and user needs.

- Develop and maintain a comprehensive product roadmap, prioritizing features based on business value, technical feasibility, and user feedback.

- Conduct market research and competitive analysis to identify opportunities and trends.

- Create and maintain a prioritized product backlog, ensuring clear and concise user stories, acceptance criteria, and dependencies.

- Refine and groom the backlog with the development team, ensuring alignment and understanding.

- Manage and prioritize feature requests and bug fixes, balancing competing priorities.

- Collaborate with stakeholders across the organization, including IT, business units, and end-users, to gather requirements and feedback.

- Communicate product updates and progress to stakeholders, ensuring transparency and alignment.

- Act as the primary point of contact for product-related inquiries and issues.

- Participate in sprint planning, reviews, and retrospectives, ensuring the team is focused on delivering high-value features.

- Work closely with the development team to ensure clear understanding of requirements and acceptance criteria.

- Monitor sprint progress and address any roadblocks or issues.

- Define and execute product launch plans, including communication, training, and support.

- Monitor product performance and gather user feedback post-launch, identifying areas for improvement.

- Ensure the successful adoption and utilization of Microsoft 365 Communication products.

- Maintain a deep understanding of Microsoft 365 communication tools and services, including Teams, SharePoint, Exchange Online, and Yammer.

- Stay up-to-date on the latest Microsoft 365 updates and features, evaluating their potential impact on the product roadmap.

- Provide guidance and support to the team on Microsoft 365 best practices and configurations.

- Champion a user-centric approach to product development, ensuring a seamless and intuitive user experience.

- Conduct user research and gather feedback to inform product decisions.

- Collaborate with UX/UI designers to create wireframes and prototypes.

- Define and track key performance indicators (KPIs) to measure product success.

- Analyze product usage data and user feedback to identify trends and opportunities.

- Generate reports and dashboards to communicate product performance and insights.

Technical Skills & Qualifications :

- 5+ years of experience as a Product Owner or Product Manager, preferably in a Microsoft 365 environment.

- Strong understanding of Microsoft 365 communication tools and services (Teams, SharePoint, Exchange Online, Yammer).

- Experience with agile development methodologies (Scrum, Kanban).

- Proven ability to define and prioritize product roadmaps and backlogs.

- Excellent communication, presentation, and interpersonal skills.

- Strong analytical and problem-solving skills.

- Ability to work effectively with cross-functional teams and stakeholders.

- Customer-centric mindset and a passion for delivering high-quality products.

- Experience with user research and data analysis.

Preferred Qualifications :

- Microsoft 365 certifications.

- Experience with change management and user adoption strategies.

- Experience with project management tools (Jira, Azure DevOps).

- Experience working in a large enterprise environment.