Sr. Product Manager, Last Mile Routing, Last Mile Routing

At Amazon, were working to be the most customer-centric company on earth. One customer experience that we re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.

The vehicle routing team is at the heart of our growing logistics network at Amazon. We re challenged to constantly improve and innovate on our vehicle routing software and tools to better support fast delivery to customers. We have among the most complex vehicle routing problems in the industry, including large, capacitive, commingled, and time windowed routing problems. We dispatch thousands of drivers a day to carry millions of packages to our customers.

Parcel delivery strategies have objectives that can often compete with one another. Most notably, ideal on-road and in-station processes may be incompatible; additionally, optimizing for the happy path leads to operational realities that are not resilient to failure (which are common during peak delivery times). Vehicle routing touches sortation, containerization, picking, and dispatch. You will work at the intersection of these to build a plan that is efficient, fair, and executable. You will learn about optimization, routing algorithms, and building tools for operators to be successful each and every day around the globe. You will work with research scientists, senior engineers and product managers in a fast paced and growing environment, where ideas are prototyped, tested, and implemented.




About the team
How often have you had an opportunity to be a member of a team launching unique customer and driver experiences across the globe? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, think big, leverage high judgment and gut instinct, look around corners, and always obsess over customers. - Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning