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Apprentice, Product Consultant
Security and Intelligence Services (India)
posted 5d ago
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Key skills for the job
Job Description
- You will play a crucial role in the team and the organization by professionally addressing client inquiries with analytical insight, showcasing your comprehensive knowledge of our tools, data, and the sectors we cover.
- As a Product Consultant, you will guide clients towards the most effective methods to achieve high-quality results, enabling you to blend your product expertise with a deep understanding of our clients and their usage of our tools. More details about our primary product, Xpressfeed, can be found here: Xpressfeed .
- You will begin in a frontline position, working alongside various levels of the team.
- This role offers transparency and growth opportunities outside the department due to regular interactions with sales and product management.
- You will have access to a diverse and continuously expanding range of datasets. Explore more here: SP Global Marketplace .
- Address inquiries from data feed clients.
- Deliver professional, timely, and high-quality support for our feed-based products.
- Accurately and promptly track client issues in our Client Relationship Management system (Salesforce).
- Collaborate with cross-functional teams to resolve client concerns and direct improvement requests to the appropriate teams.
- A Master s degree in Finance, Business, Accounting, Economics, or a related field.
- Familiarity with MS Office applications: Outlook, Word, Excel, and PowerPoint.
- Understanding of corporate accounting statements such as income statements, balance sheets, and cash flow statements.
- Strong written and verbal communication skills, with keen attention to detail and the ability to multitask and prioritize effectively.
- A collaborative team player with good interpersonal skills.
- Flexibility to adapt to a dynamic work environment and shift changes.
- A strong desire and capability for continuous learning.
- Knowledge of various asset classes such as equity, fixed income, private equity, and mutual funds.
- Experience with SQL is an advantage.
Employment Type: Full Time, Permanent
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