Process Expert, Operations

Introduction :

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, lets sail towards a brighter, more sustainable future with Maersk.

What we offer:

Impact : Your work will directly contribute to the success of our global operations.
Opportunity : Maersk provides ample opportunities for growth and development, both professionally and personally.
Innovation : Join a forward-thinking team that embraces innovation and cutting-edge technologies.
Global Exposure : Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
Work-Life Balance : We value work-life balance and offer flexible working arrangements to support our employees.

As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

Requirement:

Key Responsibilities

• Meet and exceed KPIs by performing quality work and adherence to deadlines.
• Achieve productivity targets - so as to improve the overall performance of the team.
• Adhere to planned shifts.
• Accurate update of task status in Workflow tool.
• Prompt and effective response to email system.
• General reliability as a team member.
• Provide suggestions for internal process improvements.
• Provide support and guidance to new staff
• Achieve/exceed targets of service delivery
• Conduct trainings where ever relevant
• Handling day to day communication with stakeholders
• Learn and execute BCP tasks, if applicable
• Assist in adhoc projects in line with organization focus
• Ensure no fines or penalties are imposed, prevent claims
• Provide suggestions to improve efficiencies
• Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
• Internal Contacts with various departments Maersk Line Offices.

Who we are looking for

• Education: Any Graduate.
• General awareness of the practical side of Operations.
• Technical Skills: List any specific computer equipment, programs or systems colleague would be responsible for operating.
• Computer literacy.
• Good knowledge of MSL operations systems.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. .

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .