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4.2

based on 2.9k Reviews

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156 Maersk Jobs

Process Expert

5-7 years

₹ 2.75 - 6.8L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

1 vacancy

Process Expert

Maersk

posted 22d ago

Job Description










Job Description:-
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- and more.

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

The job requires limited job and business knowledge at the time of hiring.
Preferred Experience:-
Should have 5+ years of experience in International Voice support
Should be flexible to work in the Night Shift
Inboud calling experience is mandatory
.
.

Employment Type: Full Time, Permanent

Read full job description

Maersk Interview Questions & Tips

Prepare for Maersk Process Expert roles with real interview advice

Top Maersk Process Expert Interview Questions

Q1. What do you know about INTERMODAL?
Q2. Have you handled any escalations if yes then how?
Q3. How good are you in Microsoft Excel in the scale of 1 to 10?
View all 8 questions

What people at Maersk are saying

4.4
 Rating based on 353 Process Expert reviews

Likes

Transport facility

Dislikes

Senior Management at GSC specially Site head is biased and hypocrite.She is the reason for unhappy employees accross Mumbai GSC Many employees had to leave this organisation as she was given preference even if she is not deserving.She will only keep the employees who will praise her.HR is so worst that they also only follow her comma..Read More

  • Salary - Bad
  • +6 more
Read 353 Process Expert reviews

Process Expert salary at Maersk

reported by 2.1k employees with 1-11 years exp.
₹2 L/yr - ₹7.2 L/yr
At par with the average Process Expert Salary in India
View more details

What Maersk employees are saying about work life

based on 2.9k employees
79%
87%
62%
83%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Maersk Benefits

Submitted by Company
Free Transport
Child care
Cafeteria
Work From Home
Team Outings
Soft Skill Training +3 more
Submitted by Employees
Free Transport
Cafeteria
Work From Home
Health Insurance
Free Food
Soft Skill Training +6 more
View more benefits

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Maersk Chennai Office Location

View all
Chennai, Tamil Nadu Office
Maersk Global Service Centres(India) Pvt, Ltd. RMZ One Paramount, Campus 30, Unit Nos. 201, 301, 302, 401 and 402 on 2nd, 3rd & 4th Floors, New No.110, Mount Poonamallee Road, Porur Chennai, Tamil Nadu
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