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13 Siemens Process Associate Jobs
Sr.Process Associate - Opportunity To Cash
2-7 years
Bangalore / Bengaluru
1 vacancy
Sr.Process Associate - Opportunity To Cash
Siemens
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model).
- The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model.
- Processing orders in the system based on the input from customers and salesmen.
- creation of PO based on dedicated order form.
- PO changes handling in SAP.
- Enquiry handling on PO status, availability etc
- ICC Billing & clarification of billing query.
- Organization of deliveries and material flow within the company in line with relevant regulations.
- Cooperation with suppliers, shipping companies and customs agencies.
- Monitoring delivery timetables.
- Controlling circulation of documents, verifying their correctness and monitoring shipping documents.
- Actively proposing process optimizations.
- Act as a stakeholder/Siemens representative when communicating with customer.
- Delivery of order handling services to 2 or more country/business lines (role 80% operational).
- Managing returns and escalations.
- Contacts with customers via email/phone.
- Taking ownership on team s results - supporting others, identifying and escalating operational issues to achieve team s goals.
- Occasionally participating in small to mid-size operational projects at country or regional level.
- Efficient training of team members including new joiners.
- Supporting Logistics Specialists in exceptions handling process.
- GS: End-to-end process - from order till invoice/cash collection.
you'll win us over by:
- A university degree.
- Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO).
- Knowledge of ERP software (preferably SAP) and/or educational background in logistics.
- Ability to work in a team.
- Good communication and customer service skills.
- Open-mindedness and constructive attitude to performed tasks.
- Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.
Employment Type: Full Time, Permanent
Read full job descriptionSiemens Interview Questions & Tips
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What Process Associate at Siemens are saying
Rating based on 29 Process Associate
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Likes
Less work pressure and good work life balance
- Skill development - Good
+3 more
Dislikes
Less salary and benefits.
Process Associate salary at Siemens
reported by
213
employees
with 1-4
years exp.
₹1.8
L/yr - ₹5
L/yr
At
par with the average Process Associate Salary in India
View more details
What Siemens employees are saying about work life
based on 4.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Siemens Benefits
Submitted by Company
Flexible Work Options and Hybrid Work Models Employee Engagement Health & Wellness Career Development
Submitted by Employees
View more benefits 
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