Process Associate - Trainee

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Job Responsibilities:
Follow instructions, learn quickly, adapt, and consistently deliver desired outcomes
Open to feedback and capable of working effectively in a team environment
Prioritize customer satisfaction with a keen eye for detail
Achieve consistent productivity and quality results in accordance with process guidelines and SLAs
Maintain flexibility and readiness to adapt to frequent updates in US mortgage guidelines
Strict adherence to Business Specified process workflows
Complete all mandatory training promptly

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