Process Associate

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Process Developer-Record to Report!

Responsibilities 

Loan Account Administration  •    Onboarding of loans in system of record  •    Seamless process of invoicing and report any discrepancies in process to management.   •    Payment processing via Check, wire, ACH with no errors.  •    Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client.  •    Refunds issued to borrowers are processed within agreed SLA   •    Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables.  •    Validation of all cash/ financial transaction via Cash Reconciliation at end of day.      Qualifications we seek in you! 

Minimum Qualifications  •    B.Com   

Preferred Qualifications/ Skills  •    Good Written/Verbal Communication  •    MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi  •    Quality Lean/Process Improvement knowledge 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.