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8 Primetrace Technologies Jobs
Desktop Support Engineer
0-2 years
Bangalore / Bengaluru
1 vacancy
Desktop Support Engineer
Primetrace Technologies
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide comprehensive end-user IT support, including troubleshooting hardware, software, and network issues, while striving to automate repetitive tasks to enhance
team efficiency - Experience with Active Directory user management and Office365 user
administration - Take ownership of incident management, conducting thorough root cause analysis and
ensuring timely resolution, leveraging strong troubleshooting skills - Managing the Asset Register, and overseeing the new Joiner, Movers, and Leavers
(JML) process - Uphold device security by supporting end-user devices and ensuring adherence to
security policies, utilizing expertise in Intune for device management - Collaborate effectively within an international IT team, handling support cases and
changes using ticketing systems - Ensure workspace at offices is set up and working properly, including meeting rooms
- Administer SharePoint to ensure effective collaboration and document management
within the organization, handling all related issues and configurations - Facilitate user adoption and productivity through IT training sessions, create and
update documentation/user guides - Strong communication skills, essential for effectively conveying technical information
and supporting users of varying expertise levels - Deployment, configuration, and management of MacOS devices using Jamf Pro
- Experience with compliance programs and a proactive approach to learning and
adopting new technologies and best practices
Employment Type: Full Time, Permanent
Read full job description What people at Primetrace Technologies are saying
What Primetrace Technologies employees are saying about work life
based on 4 employees
Flexible timing
Monday to Saturday
Day Shift
Primetrace Technologies Benefits
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