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KocharTech
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Sr. Desktop Support Engineer
Maxicus
·
0-1 years
₹ 2.34 - 2.34L/yr (AmbitionBox estimate)
Amritsar
1 vacancy
Sr. Desktop Support Engineer
KocharTech
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Technical Support: Provide advanced support for desktop systems, applications, and peripherals, resolving issues promptly and efficiently.
- Troubleshooting: Diagnose and troubleshoot hardware and software problems, implementing effective solutions to minimize downtime.
- User Assistance: Assist end-users with technical queries, providing clear guidance and support to enhance their productivity.
- System Configuration: Configure and install desktop systems, including operating systems, software applications, and necessary updates.
- Documentation: Maintain detailed records of support incidents, solutions provided, and inventory management in the ticketing system.
- Collaboration: Work closely with other IT teams to resolve complex issues and contribute to projects aimed at improving the overall IT infrastructure.
- Training and Mentorship: Provide training and mentorship to junior support staff, sharing knowledge and best practices.
- Process Improvement: Identify areas for process improvement in desktop support operations and recommend solutions to enhance efficiency.
Employment Type: Full Time, Permanent
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What people at KocharTech are saying
Rating based on 13 Desktop Support Engineer
reviews
Anonymous · Customer Success, Service & Operations
in Vadodara
Good environment. supporting peoples, i learn so much things,salary also gives on time
- Salary - Good
There is no drawback in this company.
Desktop Support Engineer salary at KocharTech
What KocharTech employees are saying about work life
KocharTech Benefits
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