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4 Orchid Chemicals & Pharmaceuticals Jobs

It Desktop Support Engineer

0-3 years

Gurgaon / Gurugram

2 vacancies

It Desktop Support Engineer

Orchid Chemicals & Pharmaceuticals

posted 10d ago

Job Role Insights

Flexible timing

Job Description

Job Description

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel

Desirables


  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • BSc in Computer Science or relevant field


Employment Type: Full Time, Permanent

Read full job description

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What people at Orchid Chemicals & Pharmaceuticals are saying

Desktop Support Engineer salary at Orchid Chemicals & Pharmaceuticals

reported by 2 employees
₹1.4 L/yr - ₹1.7 L/yr
42% less than the average Desktop Support Engineer Salary in India
View more details

What Orchid Chemicals & Pharmaceuticals employees are saying about work life

based on 197 employees
63%
33%
44%
100%
Flexible timing
Rotational Shift
Within city
Day Shift
View more insights

Orchid Chemicals & Pharmaceuticals Benefits

Free Transport
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Free Food +6 more
View more benefits

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