Support Analyst

• May perform administrative tasks Excel / Access, etc.
• Conduct duplicates and statements review
• Must be able to participate and learn duplicate and statements claim concept for a single client
• Must show good understanding of duplicate and statements claim concepts in the first six months
• Must demonstrate the ability to make basic arithmetic computations both rapidly and accurately in the first six months
• Maintain and or exceed 90% first pass claims quality in the first 6 months
• Claims accuracy including (formatting, presentation, grammar, spelling,) must meet or exceed acceptable standards
• Demonstrate the ability to upload claims accurately in Tools such as Claimtrax, CMS, Excel Claim Tool, CIP, etc.
• Maintain and protect the confidentiality and integrity of all data as per Data Protection Act
• Other job-related responsibilities may be assigned

Secondary Responsibilities

• Participates in active learning to enhance skillset
• Displays positive and can-do attitude
• Shows initiatives

Education Qualification

• Any graduate/ post-graduate, preferably from Commerce background.
• CA candidates are not eligible.

Professional Requirements

• 1 to 3 years of experience.
• Experience in Accounts Payable.
• Good knowledge/experience in P2P, Reconciliation, Invoicing.
• Strong analytical skills.
• Good communication skills (verbal & written).

Technical Competency

• Basic Computer proficiency with familiarity of commonly used software applications including Excel, Outlook, etc.

Behavioral Competency

• Must be able to grasp and understand basic Dupes and Statements Concepts
• Ability to work with supervision
• Must show ability to communicate and interact with other colleagues for guidance and direction
• Displays positive and can-do attitude
• Participates in active learning to enhance skillset