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Prevalent AI

Compare

3.9

based on 10 Reviews

2 Prevalent AI Jobs

Services Director

Prevalent AI India Private Limited

3.9

based on 10 Reviews

9-15 years

Kochi

1 vacancy

Services Director

Prevalent AI

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Project Management Product Management Release Management Agile Coaching Troubleshooting Continuous Improvement

+ 3 more

Job Description

Role purpose and key accountabilities

The role of the Services Director is to lead the client Services engagements. This is a leadership role reporting to the Chief Operating Officer

Services teams are responsible for the deployment, configuration and customisation of the Data Fabric and Exposure Management products.
- The Data Fabric Configuration team is responsible for configuration of the Data Fabric, ensuring required data is ingested, transformed and modelled into the Knowledge Graph. This is a shared services functions consisting of Cyber Security Domain Analysts working across all clients
- Product Configuration teams are responsible for configuring the Exposure Management product across all clients. The team consists of Data Engineers, Domain Analysts, UI developers and QA Engineers
Services Director is responsible for all aspects of the client Services engagements
- Work with the Client Solutions team in planning, estimation and commercial aspects of new client engagements
- Work with the Product Management and Product Development teams in designing and developing new features required for clients
- Lead the Data fabric and Product Configurations teams in client engagements. Lead these cross functional teams through strong technical and functional leadership.
- Responsible for all aspects of client engagement - project management, release management, stakeholder management and customer satisfaction
- Align to agile methodology - plan, execute, and deliver retrospectives with focus on the delivery of committed outcomes. Continuously measure and improve delivery efficiency.
- Responsible for people development, capacity planning and delivery management. Work with People team to develop Team members and resource projects effectively.

Skills and Experience

The candidate should have a minimum of 10 years experience in a similar role with Product companies in similar domains (ideally cyber security, data analytics).
Ability to communicate effectively with executive, business, and technical audiences.
Excellent people management, problem-solving and troubleshooting skills.
Ability to present to audiences of different participants (e.g., executives, clients, technical peers, non-technical professionals) and size of groups.
Capability to manage multiple, often competing, priorities and client requests effectively within SLA contractual obligations.
Experience and knowledge in various Big Data technologies and cloud platforms.
Strong technology background or proven knowledge in the cybersecurity domain with technology exposure.
Experience in Agile planning, execution and continuous improvement. Adept in using Jira & Confluence

Education

Masters / Degree in Engineering preferably Computer Science

Our Values

Inquisitive: We are inquisitive by nature, hungry for knowledge and excited about new challenges.

Focused: We tirelessly pursue results, driven by a clear sense of purpose to make our clients and partners, secure and successful .

Authentic: We are genuine, with a desire to create real and lasting relationships with our clients, partners and colleagues .

Company Profile

Prevalent AI India Pvt Ltd., a subsidiary of Prevalent AI, has offices in Infopark, Cochin, Kerala. For more information, please visit https://www.prevalent.ai .

Employment Type: Full Time, Permanent

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