Telecaller - Travel Package (0-5 yrs)

- Maintaining relationship with travellers by calling and understanding their trip related details.

- Maintaining relationship with travel agents, ensuring that customer needs are met by the agent, ensure agent growth on TT platform

- Ensuring goals and targets for the assigned destination and agents are achieved

- Ensuring quality of customer experience for travellers by resolving conflicts & handling trip related responsibilities.

- Answer customer calls courteously to provide information about Travel Triangle products and services, arrange consultations and obtain feedback about service.

- Interact with customers by phone, e-mail or online chat medium concerning various queries

Desired Skills and Experience:

- Excellent communication (Written & Oral) skills in English.

- Basic computer knowledge with MS-office and effective browsing skills.

- High attention to details and ability multitask.

- Self-Motivated, willing to learn and adapt to new processes.