Telecaller (0-2 yrs)

SKILLS :

- Strong communication and listening skills.

- Patience and empathy for handling customer interactions.

- Salesmanship and persuasive skills.

- Basic computer knowledge for managing databases and CRM tools.

- Time management and multitasking abilities.

RESPONSIBILITIES

- Initiating outbound calls to customers or prospects based on predefined lists or campaigns.

- Addressing customer complaints or concerns and escalating complex issues to the appropriate department.

- Keeping accurate records of calls, customer feedback, and sales information in a CRM or database.