The Import & Export Manager plays a critical role in ensuring that the organizations supply chain operates smoothly and efficiently. This position is responsible for overseeing the transportation, logistics, and regulatory compliance of goods being imported and exported. A successful Import & Export Manager will possess a deep understanding of international trade laws and regulations, as well as strong negotiation and analytical skills. This role not only contributes directly to the bottom line of the organization by optimizing costs associated with global logistics, but also enhances the companys competitive edge in the market. By managing relationships with shipping companies, customs agents, and government agencies, the Import & Export Manager ensures that all shipments are timely and meet all legal requirements. Additionally, this position often involves collaborating with various departments within the organization, such as finance, sales, and inventory management, to align on strategies that support overall business objectives.
Key Responsibilities
Manage the import and export processes to ensure compliance with all legal and regulatory requirements
Develop and implement logistics strategies to optimize transport costs and delivery times
Negotiate contracts with shipping and freight companies to secure favorable terms
Coordinate with customs brokers and government agencies regarding documentation and regulatory requirements
Monitor shipment progress and resolve any issues that may arise during transportation
Coordinate with internal departments to forecast inventory needs based on shipment schedules
Analyze and report on supply chain performance metrics to identify areas for improvement
Identify potential risks in the supply chain and develop mitigation strategies
Provide training and guidance to staff on best practices in import and export operations
Maintain thorough documentation for all import/export transactions for audit purposes
Stay updated on changes in trade regulations and compliance requirements
Prepare and manage budgets for shipping and logistics operations
Lead negotiations regarding tariffs and freight charges to enhance profitability
Establish and maintain relationships with international vendors and clients
Conduct market research to identify trends in international trade
Required Qualifications
Bachelors degree in Business, International Trade, Logistics, or related field
5+ years of experience in import/export management or logistics
Comprehensive knowledge of international shipping processes and customs regulations
Strong understanding of freight forwarding and transportation management
Proficiency in using logistics management software and tools
Excellent communication skills, both written and verbal
Demonstrated negotiation ability with vendors and shipping agencies
Strong analytical skills to assess logistics performance
Able to work collaboratively and lead cross-functional teams
Attention to detail and ability to manage multiple priorities
Familiarity with various trade agreements and compliance regulations
Ability to travel internationally as required
Experience with budget management and cost control
Certification in logistics or supply chain management is a plus
Fluency in a second language is an advantage
Proven track record of successful import/export operations management