Add office photos
All Filters
4 Prakasha & Co Jobs
Service Associate
Prakasha & Co
posted 4mon ago
Job Role Insights
Key skills for the job
Job Description
- Connect with customers to handle business accounts related to new business compliance, accounting, tax filing, and licenses.
- Understand customer business requirements and draft/fill necessary documents and applications.
- Resolve product or service problems by providing optimal solutions and ensuring customer satisfaction.
- Collaborate with stakeholders to address queries dependent on other teams, ensuring timely resolution.
- Meet KPIs such as Monthly Service Completion Targets and Client Satisfaction Score as per SLA.
- Manage service processes and maintain records of client interactions in our CRM database.
Qualifications Requirements:
- Graduate or Post-Graduate willing to commit a minimum of 2 years .
- Excellent communication skills (oral and written).
- Patient and able to thrive in our customer-centric work culture.
- Punctual, reliable, and willing to go the extra mile.
- Proficiency in Microsoft Office, Excel skills will be advantageous.
Compensation:
- Fixed Salary: 15,000 per month.
- Performance Bonus: Monthly bonus of 40% based on meeting performance criteria.
Employment Type: Full Time, Permanent
Functional Areas: HR & Admin
Read full job descriptionCompare Prakasha & Co with
TCS
Compare
Accenture
Compare
Cognizant
Compare
Wipro
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
HDB Financial Services
Compare
Similar Jobs for you
Share an Interview