Manager, Renewals

Introduction

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company

At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there s no such thing as a perfectcandidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.

The Opportunity
The Manager of Renewals is instrumental in leading and developing a growing team of Renewals Managers, ensuring they become experts in the renewal process. This role involves coaching, mentoring, and managing the team while handling a small portfolio of accounts to stay connected with the customer renewal experience. Reporting to the Senior Manager of Renewals, you will help drive key strategies for customer retention and growth, working closely with internal stakeholders across various functions. The ultimate goal is to retain and grow the customer base, maximizing
lifetime value.

Key Responsibilities

People Management Team Development

Renewals Management

Expertise Required:

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.