Guest Relation Executive

We are looking for talented Female Guest Relations Executives to provide exceptional customer service and create a welcoming environment for our esteemed clients.

Requirements:

• Female candidates with a charming personality.
• Fluency in English with excellent verbal communication skills.
• Tech-savvy, particularly proficient in managing client interactions on WhatsApp.

Responsibilities:

• Professionally handle and direct incoming calls with a warm and courteous approach.
• Follow up with clients through phone calls, sharing details about promotions and offers.
• Update Loyalty Program members with the latest promotions and exclusive offers.
• Ensure the reception area is well-maintained, organized, and welcoming.
• Address client inquiries efficiently and direct them to the appropriate departments.
• Perform administrative duties and assist in seamless office coordination.

Skills Required:

• Outstanding communication skills in English.
• Proficiency in handling computer applications, particularly for WhatsApp client communications.
• Pleasant demeanor with excellent interpersonal skills.
• Ability to multitask and manage the reception area effectively.
• A customer-first attitude with a proactive approach to resolving client needs.

Freshers and experienced professionals are encouraged to apply.