IT System Administrator

Roles & Responsibility:

• Monitoring, Support and Incident Management for corporate computing environment including but not limited to:
• User Account Administration.
• System Logs (Windows Event logs, IDS/IPS/ Content Filter, Backup Jobs.
• Windows Patch management, Vulnerability management.
• Network Routers, Switches, Security Appliances, and Wireless Access Points.
• Vulnerability Management, SIEM.
• VMWare ESXi and VM environment.
• Windows/Apple/Linux Servers and Desktops.
• Windows Active Directory Services.
• AWS and VDI enivronment.
• Office 365 user administration.
• Data integrity and backup.
• IDS/IPS and Content filtering systems.
• Notification, Escalation, and Management of Information Security Incidents/Events.
• User management of the Office 365 environment including Office, Exchange, SharePoint.
• Ensure all IT and Information Security controls are adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives.
• Support the Global Technology department objectives.

Preferred Skills:

• 3-8 years experience within Enterprise technical support/contact center environment with helpdesk responsibility, Active Directory, Vmware, Cisco / Fortinet network, AWS, azure and Office 365 experience required
• VMWare, Windows , Linux server and AWS administration experience including user account maintenance, system patches and updates using Change Management controls and Vulnerability assessment.
• Monitoring and managing Cisco network devices and Windows servers with knowledge of systems monitoring software such as, AWS, Libre, Cisco FirePower, Fortinet ,vSphere and Meraki MDM. CCNA/CCNP/MCSE certifications preferred
• Strong knowledge of TCP/IP ,Vlan, NAT,VPN,ACL Networking and Troubleshooting.
• Knowledge of security standards and controls for ISO 27001, PCI-DSS, GDPR and Sarbanes Oxley requirements, and experience working in organizations compliant in these standards.
• Strong analytical, interpersonal, communication (written and verbal) and organization skills required.
• Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision.
• BE,BCA or Diploma-E&C/CS, or Equivalent experience will be considered.
• Ability to establish and maintain effective working relationships
• Ability to lift up to 50 lbs.

Perks and benefits

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.