Body - shop Manager

A Bodyshop Manager is responsible for overseeing the operations of an automotive body repair facility. They manage a team of technicians and administrative staff, ensuring efficient workflow, high-quality repairs, and excellent customer service. Bodyshop Managers collaborate with insurance companies, suppliers, and customers to ensure smooth processes, timely repairs, and customer satisfaction.Key Responsibilities:Manage and supervise the daily operations of the bodyshop, including repair processes, scheduling, and resource allocation.Lead and motivate a team of technicians and administrative staff, providing guidance, training, and performance evaluations.Ensure efficient workflow management, maximizing productivity and minimizing repair cycle times.Collaborate with insurance companies and adjusters to estimate repair costs, negotiate claims, and ensure accurate and timely billing.Review and approve repair estimates, ensuring they align with industry standards, manufacturer guidelines, and customer requirements.Monitor and control inventory levels of parts, materials, and supplies, ensuring availability for timely repairs and minimizing costs.Ensure compliance with safety regulations and best practices, maintaining a safe working environment for employees and customers.Implement and enforce quality control measures, conducting inspections and audits to ensure high-quality repairs and customer satisfaction.Handle customer inquiries, complaints, and escalations, addressing issues promptly and providing excellent customer service.Foster and maintain strong relationships with suppliers, negotiating pricing, terms, and service agreements.Develop and implement process improvements, leveraging technology and best practices to enhance operational efficiency.Stay updated with industry trends, new repair techniques, and equipment advancements, recommending investments and training opportunities to improve the bodyshop's capabilities.