Vehicle Body - Market Quality

Diploma in Mechanical/Automobile with 10 to 16 yrs experience.

Job Role:

Market returned parts analysis of Door components involving mechanical functional parts such as Handle, Latch, Regulator, Gas springs, Hinge, Body-In-White (BIW) components.

On Field support for the escalated complaints from Service team /Dealerships.

Receiving of market complaints, understanding and analysis of the complaint by close coordination with Vendor, Parts -Quality, Engineering & Plant Team.

Pro-active visits at Vendor end for quality improvements, identifying potential problems and closure with permanent counter actions.

Preparation of Monthly warranty report for management review

Competency Required:

Knowledge in Door Module components- Latches & Linkages, Window Regulator, Gas springs, Outer Handle Assembly, Hinges, and BIW components.

Through knowledge of supplier process and system audit.

Knowledge in problem solving techniques like QC tools/FTA approach etc.

Good presentation and communication skills.

SPECIFIC EXPERTISE

FOR FUNCTIONAL AREA: Experience in automotive systems and sheet metal components