Assistant Manager

Role & responsibilities

• Prudent claim Assessment and management of end to end claim settlement /repudiations including Life, Group and health claims
• Coordinate with Reinsurers /sales/customers for closure of claims within regulatory framework and timelines
• Direct and oversee the maintenance of complete and accurate claim management records.
• Managing the claim teams on day to day claims transactions, guidance on claims philosophy, regulatory and audit procedures
• Ensuring daily claim deliverables are met and claims decision within prescribed SLA with quality
• Ensure customer centric approach while delivering sensitive area of death claims

Preferred candidate profile

• Graduate with required communication skills,
• A minimum of five to seven years progressively responsible previous insurance industry experience

Knowledge and skills required :

• Life Insurance domain knowledge
• Decision making skills

Technical knowledge:

• MIS, MS Excel, Workflows , Group Asia and Life Asia system knowledge

Other skills

• Good communication skills
• A thorough understanding of market and regulatory landscape
• Good interpersonal skills

A customer centric approach (customers may be defined as either internal or external)