Supervise the workloads and quality of the ICS APAC linguists (transcribers and into-English translators) with a focus on scripting
Supervise all strategies of the ICS APAC territory operations deliverables (primarily focusing on and prioritizing scripting outputs), ensuring timely handovers, deliveries and quality
Supervise the execution and maintenance of strategizing and resource managing software, ensuring that all trackers, resource sheets, and schedules are updated and reflect accurate information
Work with other ICS TMs, supervisors, coordinators, and linguists to meet client delivery and quality objectives
Work with ICS leadership to inform and expand linguist capacity strategies of ICS APAC work
Work closely with the Territory Operations, Production Managers to implement and execute all feedback loops and supervise and facilitate the up-skilling and training of ICS APAC linguists
Attend and provide notes for daily/weekly production meetings
Supervisor and assist technical workflow issues of ICS APAC linguists and coordinators
Other duties as assigned
Proven project management/coordination experience in localization industry.
2-3 years of experience in managing people or small teams.
Solid organizational skills, including prioritization and time management.