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Telecaller Executive
Pioneer e Solutions
posted 1y ago
Job Description
- Contacting potential or existing customers through calls and explaining the products or services offered by the company.
- Gathering customer information and updating the company's database accordingly.
- Resolving customer complaints or inquiries in a professional manner.
- Achieving daily or weekly call targets.
- Recording call logs, customer interactions, and other relevant information.
- Following up with customers after the initial call to ensure customer satisfaction and resolve any remaining issues.
- Maintaining a professional and courteous manner while dealing with customers.
- Staying updated on the latest product and industry knowledge.
- Collaborating with other departments to resolve customer issues and improve customer experience.
- The ideal candidate should possess strong communication and interpersonal skills, be able to work in a fast-paced environment, and have a customer-focused approach.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
No travel
Day Shift
Pioneer e Solutions Benefits
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